Dropbox launches AI-powered universal search that finds anything

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Dropbox have launched Dash for Business – the latest iteration of its AI-powered universal search product – that combines universal search, organisation and sharing capabilities, and advanced content access control. Dash solves one of the biggest problems facing companies: teams often struggle to find the content they need at work. With Dash, teams can easily find, organise, share, and secure company information to save time and focus on the work that matters most. 

Modern work is more distributed and virtual than ever, with information scattered and siloed across a sea of browser tabs, cloud apps, and AI tools. As a result, knowledge workers spend too much time painstakingly searching for content across email, team drives, and cloud apps. Dash addresses the constant friction teams feel at work by connecting with work apps to create a central hub to find anything in one place. And Dash comes with powerful content access and permission controls to guarantee company content is seen only by the right people. 

“I first launched Dropbox because we all needed a better way to find and access our content, no matter what device or platform it lived on,” Drew Houston, co-founder and CEO of Dropbox, said. “Today, we’re solving the 2024 version of that problem: our content is scattered everywhere and it’s hard to find the thing you need to get your work done. Dash solves that problem by helping teams find information quickly, remove friction from their day, and keep sensitive information protected. We can’t wait for customers to give it a try.” 

Work is not just about files anymore. What used to be hundreds of files on your desktop is now hundreds of browser tabs and apps. In fact, data shows 69% of knowledge workers spend up to an hour a day switching between apps to complete a project. And with the rapid growth of generative AI tools, content is created even faster, making the problem of finding information even worse. As a result, we live in a world where it is easier to search all of human knowledge on the web than your company knowledge.  

But it does not have to be that way. Dropbox Dash is AI-powered universal search – one search box that helps companies find their content, no matter what it is or where it is stored. With Dash for Business, customers can expect an improved search experience, and new admin onboarding to help teams get set up quickly with all their work apps. Dash integrates with all the essential tools teams use at work, like Google Drive, OneDrive, Notion, Asana, and more. And Dash uses machine intelligence to improve search results and provide real-time answers and summarisation. Companies from across the globe, like the McLaren Formula 1 Team, are already seeing results from Dash. 

“Dash has been a game-changer for us because it doesn’t lock us into a single ecosystem,” Dan Keyworth, Director of Business Technology, McLaren Racing, siad. “Instead, it seamlessly connects the various apps and tools our team relies on, centralising all that information in one place. For a team always seeking improvements, the ability to bring everything together has been valuable.”  

With Dash for Business, universal search is just the beginning. As AI tools continue to grow in popularity, businesses are becoming increasingly concerned about security and content governance, with 78% planning to increase investments in security. Just like Dropbox, Dash is designed with security, privacy, and control in mind. It offers powerful content access controls to give admins visibility over sensitive information, so only the right people see the right things.  

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